FAQ
Find answers to common inquiries about our services, technology partners, and support options.
Discover how The Incotel Group can assist with your IT and telecom needs.
A: We will send you a quotation within 24 hours once we clarity your requirements.
A: Our standard product has a low MOQ - 1 pc is available.
A: Yes, one or mixed samples are available to test and check quality.
A: Normally samples take 7-15 days and bulk orders take 15-25 days.
A: Our products are certified by CE、FCC、RoHS、ISO9001. We will have material inspection before stocking and fuctional test before packaging.
A: Product warranty is 2 years and we will offer free maintenance.
A: We offer product user manual and anydesk remote control for technical support.
A: Absolutely, we provide comprehensive OEM/ODM services tailored to our product portfolio.
A: We support T/T、LC、Paypal or negotiation.
Tel: +86-755-23599780
Room 607, A Building, Zhihui Innovation Center, Shenzhen, China